Your agreement with us

Terms & Conditions

Introduction

These Terms and Conditions apply to all orders placed by customers via the Swiss version of the e-commerce website bypierofracasso.com for delivery within Switzerland. By placing an order, the customer acknowledges and agrees to abide by these Terms.

Definitions

“Customer(s)” refers to internet users browsing the website and purchasing products for personal use.
“Piero Fracasso” refers to Piero Fracasso Perfumes, a sole proprietorship registered under CHE-218.246.091, located at Dorfstrasse 64, CH-2545 Selzach, Switzerland.
“Product(s)” refers to the perfumes and cosmetic products sold on the website.
“Website” refers to https://www.bypierofracasso.com.
“Parties” refers individually or collectively to Piero Fracasso Perfumes and/or the customer.

Scope of terms & conditions

These Terms govern the online sale of products and define the rights and obligations of both parties. They form an integral part of the contract between Piero Fracasso Perfumes and the customer. The Terms are available on the website under the “Terms & Conditions” section and can be provided upon request.

Products

Product descriptions and images on the website are for informational purposes only and do not constitute a legally binding agreement.
Due to potential technical constraints, slight variations in color and appearance may occur.
Piero Fracasso Perfumes reserves the right to remove products from sale at any time without prior notice.
Products are available while stocks last. If a product is unavailable, customers will be notified as soon as possible.

Pricing & payment

Prices are displayed in Swiss Francs (CHF) and include VAT unless otherwise specified.
Payment methods accepted: Stripe, PayPal, credit cards (Visa, Mastercard, American Express), TWINT.
Orders are processed only after full payment has been received.

Ordering process

Add the desired products to the virtual cart.
Review the cart and adjust quantities if needed.
Proceed to checkout and enter delivery and billing details.
Select a payment method and confirm acceptance of the Terms & Conditions.
Complete the secure payment process.
An order confirmation email will be sent once payment is successfully processed.

Orders placed for commercial resale are prohibited. Piero Fracasso Perfumes reserves the right to cancel fraudulent or suspicious orders.

Shipping & delivery

Orders are shipped only within Switzerland.
Estimated delivery times are provided at checkout but are not guaranteed.
Customers are responsible for providing accurate shipping information; Piero Fracasso Perfumes is not liable for failed deliveries due to incorrect addresses.
If a product is unavailable, the customer will be notified, and refunds will be processed accordingly.

Returns & refunds

Due to hygiene reasons, returns are not accepted.

Warranty & liability

All products comply with Swiss quality standards.
Piero Fracasso Perfumes is not responsible for allergic reactions or personal sensitivities to ingredients.
Liability is strictly limited to the purchase price of the product. Piero Fracasso Perfumes is not responsible for indirect, incidental, or consequential damages.
Customers are responsible for ensuring that the purchased product suits their personal needs.

Intellectual property

All website content, including text, images, logos, and product descriptions, is the intellectual property of Piero Fracasso Perfumes.
Unauthorized use, reproduction, or distribution of any content from the website is strictly prohibited.

Governing law & jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with Swiss law.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Switzerland.

Force majeure

Piero Fracasso Perfumes shall not be held liable for failure to fulfill obligations due to events beyond its control, including but not limited to natural disasters, strikes, pandemics, or governmental restrictions.

Amendments to terms

Piero Fracasso Perfumes reserves the right to amend these Terms & Conditions at any time. The most recent version will always be available on the website. Continued use of the website and services after modifications implies acceptance of the revised Terms.

Archiving and contract storage

Orders and related documents will be archived in compliance with Swiss commercial regulations.
Customers may request copies of past orders by contacting customer service.

Customer conduct

Piero Fracasso Perfumes reserves the right to restrict access or terminate accounts of customers who engage in abusive, fraudulent, or inappropriate behavior towards company representatives.
Harassment, defamatory remarks, or offensive language towards customer service agents will not be tolerated.