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FAQ / Frequently Asked Questions

General Questions About Our Perfumes

Orders and Shipping

What makes Piero Fracasso Perfumes perfumes special? + -

Our perfumes are crafted from carefully selected, high-quality ingredients, resulting in unique and exquisite scent compositions. Each perfume is produced with meticulous care in small batches to ensure premium quality.

Are the perfumes handmade? + -

Yes, our perfumes are handcrafted with great attention to detail. However, to ensure consistent quality, some steps in the production process may involve professional partners. This allows us to maintain our high standards across all products.

Are the perfumes refillable? + -

Yes, our perfume bottles can be returned to us for refilling at a discounted price.

Samples and Gift Options

Can I order fragrance samples? + -

Yes, we offer sample sets featuring our most popular scents. This allows you to explore different fragrances before committing to a full-sized bottle. You can order our sample set here.

Product Information

Where do you deliver your products? + -

We currently ship within Switzerland and Liechtenstein. International shipping is available upon request—please contact us directly. Our online store will soon be accessible for international markets.

How long does shipping take? + -

Shipping within Switzerland typically takes 2 to 5 business days. Delivery times for international orders may vary.

Can I return my order? + -

No, due to hygiene reasons, we do not accept returns of our perfumes. For more details, please refer to our Terms & Conditions.

What is the fragrance concentration of your perfumes? + -

All our perfumes are Eau de Parfums (EdP) with a high fragrance concentration, ensuring long-lasting scent performance.

Can I spray the perfumes on clothing? + -

We recommend applying the perfumes directly to the skin rather than on clothing, as sensitive fabrics may react to the ingredients and develop stains.

Care and Shelf Life

How long does the scent last on the skin? + -

Our perfumes typically last between 6 to 12 hours, depending on your skin type and external factors.

How should I store my perfume? + -

Store your perfume in a cool, dry place away from direct sunlight to maintain its quality. We recommend using the perfumes within 3 years, as perfumes have a shelf life. For further details, please consult our Terms & Conditions.